Quality Controll &Assurance
1）The highest-quality, FDA-approved materials for esthetics and
2）A 3-Step Quality Assurance (QA) Process enables us to maintain
low remake ratios!
PRELIMINARY QC & QA – After your case is entered into our computerised lab tracking
system by the Shipping & Receiving Department, it goes
through QA before beginning production. Impressions are inspected
for marginal integrity & imperfections. If any distortions are
detected, we may notify your office. Next, bites & opposing
models are inspected for accuracy. After the preliminary QA, your
case advances to the appropriate department.
PRODUCTION QC & QA – Throughout its life cycle, a case progresses through several
departments. After each department completes its work, your case is
inspected by its corresponding manager.
FINAL QC & QA – Upon completion, your case passes through QA for a final
inspection. Marginal integrity, contour, shade, inter-proximal
contacts, occlusion & instructions are verified. Your case is
then sent to Shipping & Receiving for packing, billing &
Risk-Free First Shipment
We waive the minimum and provide free shipping on every first
shipment of cases. If for any reason you are not satisfied with the
product or service, we will refund 100% provided the cases are